Private Cloud Digital Experience Monitoring

Problem

Today, many enterprises use file systems, such as Panzura, distributed over hybrid cloud resources. These file systems act as the main component in many of an enterprise’s mission-critical applications. In
such an enterprise, when an employee complained that an application is inaccessible or slow, the enterprise’s IT staff had to determine if the problem is in the application or its components, in the network,
or the network services/functions. The problem is exacerbated as the enterprise has multiple offices in different locations and the applications rely on components, such as Panzura, which had on-prem servers
at the company’s offices and other servers distributed in the public cloud.

Solution

In this actual customer situation, when an employee was unable to access the mission-critical application, xVisor was able to diagnose in real time that the problem was many errors related to cancelled SMB2_CHANGE_NOTIFY transactions and No Such File SMB2_QUERY_DIRECTORY transactions
while accessing the Panzura server as shown in Fig.1. Quick diagnosis of the problem reduced the
employee’s productivity loss and also reduced the business impact on the enterprise.